Visiting Hours & Requirements
At OC Specialty Health & Hospitals, we understand the importance of family and loved ones in the healing process. To ensure a safe and supportive environment for all patients, we have established visitation guidelines for our facilities. Below you’ll find visiting hours and requirements for Aliso Ridge Behavioral Health (ARBH) and Anaheim Community Hospital (ACH).
Aliso Ridge Behavioral Health (ARBH) Visitation Guidelines
Visiting Hours
Visitation is structured to accommodate different patient groups:
| Patient Group | Weekday Hours | Weekend Hours |
|---|---|---|
| Adults | 6:00 PM – 6:30 PM (Group A: 6:00–6:15 PM, Group B: 6:15–6:30 PM) |
2:00 PM – 3:00 PM (Group A: 2:00–2:30 PM, Group B: 2:30–3:00 PM) |
| Adolescents | 7:00 PM – 7:30 PM (Group A: 7:00–7:15 PM, Group B: 7:15–7:30 PM) |
3:00 PM – 4:00 PM (Group A: 3:00–3:30 PM, Group B: 3:30–4:00 PM) |
Visitor Requirements
- Age Restrictions: Visitors must be at least 12 years old (minors cannot be left unattended).
- Visitor Limit: Two visitors per patient per day.
- Weekdays: 15-minute visits
- Weekends: 30-minute visits
- Face Masks Required: All visitors must wear masks inside the facility.
- Approved Visitors for Adolescents: Only immediate family members unless approved by the physician.
Prohibited Items & Policies
- No personal belongings (use visitor lockers or leave items in vehicles).
- No contraband (see full list below).
- No emotional support animals (service dogs permitted).
Contraband Items (Not Permitted)
- Electronics (cell phones, smartwatches, laptops)
- Weapons, sharp objects, or hazardous items
- Alcohol, drugs, or paraphernalia
- Clothing with strings, belts, or inappropriate imagery
- Aerosols, glass, or metal items
For a full list of prohibited items, refer to the hospital’s guidelines.
Additional Notes
- Arrive Early: Check-in may take time—plan to arrive 10–15 minutes before visitation starts.
- Patient Confidentiality: ARBH uses individual PIN codes for patient updates.
- Nurse Office Hours: Available 24/7 for updates on patient care.
- Phone Calls: Patients may call during free times (7:00–8:00 AM, 6:00–7:00 PM, 8:30–9:30 PM).
Anaheim Community Hospital (ACH) Visitation Guidelines
General Visitation Hours
- Medical-Surgical Patients: 8:00 AM – 8:00 PM
- Psychiatric (Behavioral) Patients: 7:00 PM – 8:00 PM (Daily)
Visitor Requirements
- Check-in: Visitors must arrive between 6:30 PM – 7:00 PM for psychiatric patients. No check-ins after 7:00 PM.
- Age Restrictions:
- Medical-Surgical patients: Visitors must be at least 13 years old.
- Psychiatric patients: No visitors under 18.
- ID Required: All visitors must show valid proof of identification.
- Visitor Limit: Only one visitor per patient at a time for psychiatric patients.
- Patient Consent: Visitation is only permitted with the patient’s approval.
Prohibited Items & Security
- Personal belongings (bags, cell phones, electronics) must be left in vehicles.
- Metal detection screening is required for all visitors.
- Gifts, food, and outside items are discouraged and subject to inspection.
Download Full Guidelines
For detailed policies, download the complete visitation guidelines:
We appreciate your cooperation in maintaining a safe and healing environment for all patients. For questions, contact the hospital directly.